Bug Reporting
Last Updated: Thursday 26th October 2023
Your assistance helps us improve our services. Below, you'll find guidelines for reporting security vulnerabilities and general bugs.
Security Vulnerabilities
If you believe you've identified a security vulnerability that could potentially harm our website or users, we request that you report it to us responsibly. We appreciate your cooperation in keeping our platform safe and secure.
Guidelines for Reporting Security Vulnerabilities
Follow this link to see our Security.txt
- Email your findings to our security team at josjuar@cerizetours.com.
PGP fingerprint: C110 76F8 54C4 6D6F B7FB 92D9 16E0 7C3A 163A 9882
- Provide a detailed description of the vulnerability, including the affected system, services, and components.
- Include clear and concise steps to reproduce the vulnerability, if possible.
- Include your contact information for further communication (email or other preferred method).
- Please do not engage in any malicious activity, perform actions that can harm our website or users, or exploit the reported vulnerability.
General Bugs
We also appreciate reports related to general website functionality issues, such as broken links, display problems, or other non-security-related bugs.
Our Commitment
We commit to acknowledging your report within 7 business days for both security and general bug reports.
Our team will promptly investigate and address the reported issue.
We will keep you informed of the progress of our investigation and notify you when the issue is resolved.
Legal Protections
We will not initiate legal action against individuals who report security vulnerabilities or general bugs in good faith and adhere to responsible disclosure guidelines.
Updates to this Page
We may update this Bug Reporting Page from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Last Updated" date will be revised accordingly.
