Privacy Policy
Last Updated: 25th July 2024
Welcome to CerizeTours.com, a European Tour booking website. This Privacy Policy outlines how we collect, use, and protect the personal information of our tour guests. By using our website, you acknowledge and consent to the practices described below.
1. Information We Collect
- We collect the minimum necessary information from our tour guests to facilitate their bookings and enhance their experience on our website. This may include:
- Name
- Contact Information (e.g., email address, phone number)
- Payment Information (processed securely by our payment partners)
- Tour Preferences
2. Data Security
We take data security seriously. Personally Identifiable information provided by our tour guests is encrypted at rest to ensure its protection. Additionally, we have implemented strict security measures to safeguard against unauthorised access, disclosure, alteration, or destruction of data.
3. Website Security
To enhance security, we do not allow insecure HTTP connections on our website. All communications between your browser and our website are encrypted using SSL/TLS protocols.
4. Third-Party Trackers and Analytics
We use Google Analytics to help us understand how our visitors interact with our website. Google Analytics uses cookies to collect information about your browsing activity on our site. This information is aggregated and anonymized to help us improve our website's performance and user experience.
Google Analytics may collect the following information:
- Your IP address
- Browser type
- Operating system
- Referring URL
- Pages visited
- Time spent on each page
Google Analytics does not identify individual users or associate your IP address with any other data held by Google. For more information on how Google uses data when you use our site, please visit Google's Privacy & Terms.
By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you do not wish to have your data used by Google Analytics, you can opt-out by using the Google Analytics Opt-out Browser Add-on.
5. Marketing and Communication
We respect your privacy and do not use our clients' contact details for any newsletter or marketing campaigns without explicit consent.
6. Purpose of Data Collection
We collect and process personal information solely for the purpose of facilitating and improving your tour experience. Your data is used to:
- Process and confirm tour bookings
- Provide important tour-related information
- Respond to inquiries and provide customer support
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights
- Access the personal information we hold about you
- Request the correction or deletion of your information
- Limit the processing of your data
- Withdraw consent at any time
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Last Updated" date will be revised accordingly.
10. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please Contact Us
